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Our Privacy Policy

Our Privacy Policy


GDPR stands for General Data Protection Regulation and replaces the previous Data Protection

Directives that were in place. GDPR states that personal data should be ‘processed fairly & lawfully’ and ‘collected for specified, explicit and legitimate purposes’ and that individuals data is not processed without their knowledge and are only processed with their ‘explicit’ consent. GDPR covers personal data relating to individuals. Vehicle Accessories Ltd is committed to protecting the rights and freedoms of individuals with respect to the processing of personal data.

The Data Protection Act gives individuals the right to know what information is held about them. It provides a framework to ensure that personal information is handled properly.

Please read this Privacy Policy carefully and check it intermittently since it may change from time to time.

This privacy policy applies to the website www.vehicle-accessories.net operated by Vehicle Accessories Ltd and its affiliates (“Vehicle Accessories Ltd”, “we”, “our” and “us”) and to the processing of personal information by Vehicle Accessories Ltd as contemplated in this privacy policy. Any reference to “you” or “your” means you, the user.

Vehicle Accessories Ltd respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through the Site and from our communications with you.

Our Privacy Commitment

We are committed to safeguarding your data and privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the GDPR 2018 Legislation and other applicable laws. You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

GDPR & Consent

Your use of the website, and any disclosure of personal information via the website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. You will be required to click a button that signifies your understanding of this policy and your consent for us to hold your data for the reasons laid out in this Privacy Policy.

What information do we collect about you?

When you contact us via our website or by email in order to enquire about or engage us for our services we collect basic contact information including;

–           Full Name

–           Telephone Number

–           Email Address

Upon engagement of our services we will then collect further information including;

–           Your business/preferred contact address

We keep records of e-mail correspondence with you, so we can effectively manage your installation(s) and account history and track any problems or concerns you’ve had.

Retention and removal of your personal data

We will keep your contact details on our records along with any relevant information regarding the service we provided you. This is to ensure that if a problem arises, it can be dealt with quickly and efficiently, and ensure that if you are a returning customer we have details of the service(s) we have provided previously. If, for any reason, you wish us to remove any sensitive data we hold on you, we will do so.

Access to information and correction

If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us either by phone (0333 200 7244) or email (web@vehicle-accessories.net).

How we use information about you?

Your information is used initially to process your enquiry and contact you directly via your chosen contact method. 

Upon initial contact your information is then used to manage your enquiry progress and your installation(s).

Upon completion of your project, if you agree, we will maintain contact with you in the future to update you about the services we provide or supply you with information and updates which we think may be of interest or relevant to you.

We may also use your information for;

–           Liaising with staff or sub-contractors who may be working with us on any installation(s).

–           Verification of payment or account details

–           Providing you with information and updates about the services we offer.

–           Information you about offers and news that we feel may be relevant to you.

Disclosing your personal information

We may disclose your personal information to companies and individuals who perform business functions and services on our behalf, such as sub-contracted engineers.  All such parties will be required to keep your personal data secure and only process it in accordance with our instructions.

We may also disclose your personal information if, in our opinion, disclosure is required by law.

We will not share your information with third parties for marketing purposes.


We may from time to time use your personal information to send you automated email messages or marketing materials regarding our services and the services of third party suppliers, in each case with your prior consent.  These email messages may contain features that help us make sure you received and were able to open the message.  

You may opt out of receiving such marketing email messages at any time, free of charge, by replying to the message with “unsubscribe” in the subject line, or by following the instructions in any marketing communication. Alternatively, you can contact us direct at web@vehicle-accessories.net  

Cookies and other tracking software

Website usage information is collected using cookies.

We use “cookies” in order to personalise your visit to our website and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user’s computer to be identified.

We may use the information provided by cookies to analyse trends, administer the website, or for research and marketing purposes to help us better serve you.  No information which personally identifies you will be collected through the cookies.  If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies.  The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

Our website requires the use of cookies in order to work at their best.  If you do not wish these cookies to be used then please note that you may not experience our site working to their best effect. 

Google Analytics; allows us to gather and store statistical information about our website visitors behaviour whilst it can identify the users country and IP address it does not store any information that would, on its own, allow us to identify individual users of this service.

Information on Google analytics privacy and data security policy can be found at: https://support.google.com/analytics/answer/6004245?hl=en 

Other websites and platforms

Our website contains links to other websites including, but not limited to:

–           Facebook

–           Twitter

–           LinkedIn

–           Pinterest

–           Instagram

–           Google +

–           YouTube

This list may be expanded in the future but it should be noted that this privacy policy only applies to this website (www.vehicle-accessories.net) so when you click links to other websites you should read their own privacy policies.

We use the following web based services to contact our clients and subscribers and to gather statistical information on website user behaviour to enable us to improve our services and products:

MailChimp; allows us to contact our e-mail subscribers and holds minimal personal information including first name and email address. 

When you sign up for this service you are allowing us to:

–           Transfer your contact information to MailChimp

–           Store your contact information in our MailChimp account

–           Send you marketing emails from our MailChimp account

–           Track interactions for email marketing and ad placement purposes

More information on MailChimp’s privacy policy can be found here: https://mailchimp.com/legal/privacy  

Personal Data Security and Confidentiality

We maintain adequate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. 

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.

Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive transactions such as payments.

Only employees and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information not caused by our negligence.

How to Unsubscribe

If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please contact us directly at web@veicle-accessories.net

Further Information & Contacting Us

If you have questions about your personal data or our privacy policy, please contact us at web@veicle-accessories.net or call 0333 200 7244.

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